Quiénes somos – Ketzaltour

About Us

Ketzaltour is a company with over 25 years of experience in the tourism industry, dedicated to providing comprehensive solutions for travelers and groups in Mexico, Guatemala, and Cuba. Founded in 1997 by Mrs. Leni Ehrli Lavín and Mr. René Luis Rodríguez Cano, two professionals with over 30 years of experience in the sector, our mission is to offer unique and unforgettable experiences, combining quality, safety, and personalized service tailored to the needs of each client.

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Our Philosophy and Services

At Ketzaltour, we understand that every trip is an opportunity to create special moments, which is why we go the extra mile to ensure that every detail is perfect. Our vision is to offer personalized service that exceeds expectations, with an approach that is close, professional, and flexible. We are committed to providing our clients with the best options for accommodation, transfers, excursions, and catering, always at competitive prices and with a service that meets the highest standards of quality.

We offer a wide range of services designed to meet the different needs of our clients, whether they are individual travelers (FITs), groups, incentives, or pilgrimages. Our services include:

Accommodation

We provide lodging options in the best hotels and resorts, tailored to all types of travelers.

Excursions

Customized tours designed to explore the best of our destinations, always with expert guides.

Transfers

We offer both private and shared transportation, providing maximum comfort, security, and punctuality at all times. Our service is tailored to your needs to ensure a pleasant and hassle-free travel experience.

Catering

Catering and restaurant services that highlight the quality and authenticity of local cuisine.

Through our platform, clients can access up-to-date rates, request customized quotes, and inquire about special packages that include transportation, accommodation, and excursions all in one place.

A Global Network of Trust

A lo largo de los años, Ketzaltour ha forjado relaciones comerciales con clientes de 58 países alrededor del mundo, participando en ferias internacionales y manteniendo un crecimiento continuo que nos ha permitido ampliar nuestras fronteras y ofrecer servicios de primer nivel a una audiencia global.

Nuestro compromiso con la excelencia nos ha llevado a obtener diversas certificaciones que respaldan nuestra calidad y cumplimiento con los más altos estándares:

Federal Taxpayer ID: KET-970625-ME2.
ECEX Registration 2006/1063: Foreign Trade Company.
IMMEX Registration 475-2007: Exporter, Manufacturer, and Maquiladora.
ALTEX Certification 2006-6081: Highly Exporting Company.
Federal National Tourism Registry No. 35090140004.
Mexico City Tourism Registry 09-KET-970625-ME2-575.
Moderniza Program Distinctive “M”: 2019.

Our Commitment to Clients

At Ketzaltour, trust is the foundation of all our relationships. That’s why we make sure to provide responsible, transparent, and efficient service. We know that time is essential, which is why we guarantee responses within 24 hours and personalized attention to every query, whether it’s for a quote or to resolve any questions regarding our services.

We take pride in knowing that our tourism solutions are appreciated by both individual travelers and large groups who trust us for business trips, special events, or simply for a memorable vacation. Every client is unique, and we treat each request with the utmost care and attention.

Why Choose Ketzaltour?

Experience and Knowledge

With over 30 years of experience in the tourism sector, we have an in-depth understanding of the destinations we offer and know how to make your trip unforgettable.able.

Personalized Attention

Our team is always available to offer expert advice and tailor-made solutions.

Global Network

We are present in 58 countries and work with a trusted network of providers to ensure that your experience is first-class.

Commitment to Quality

Certified for quality and with an excellence badge that backs our standards.

Explore the World with Ketzaltour!

We invite you to discover the most fascinating destinations in Mexico, Guatemala, and Cuba, always backed by a team committed to your satisfaction. Contact us today to start planning your next adventure or event. We are here to make your trip unique and memorable.